Business Systems Analyst  

The Business Systems Analyst will be responsible for analyzing existing systems for improvement, recommend new system processes and keep detailed reports of all structural and process changes. He/she will prepare needs assessments and cost-benefit analysis to align the technology of the company with business strategies.

• Work with customers to gather and document business requirements and functional specifications using standard documents that developers, engineers and testers will use to ensure IT solutions meet their needs
• Provide support for IT groups by gathering requirements, and coordinating the implementation of new applications, system, reports and business processes
• Assist in the analysis and implementation of technology and process improvements and reporting needs within the scope of current expertise
• Write flowcharts, UML diagrams and use cases to illustrate business requirements, data flows, DB schemas and third-party integration
• Perform impact analysis on system change requests and exceptions
• Acts as SME (subject matter expert) for a number of critical applications/solutions
• Examine process impact and dependencies based on the required changes in an application or system
• Prepare and review test case scripts and suites, test data and all required system documentation
• Determine completeness of application/solution and facilitate UAT
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs
• Report and escalate to management as needed
• Create and maintain comprehensive project documentation across all stages of the projects
• Conduct application training and provide support to other departments as required Customer/Client demand

• Possess at least a Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 3 year(s) of working experience in the related fields is required for this position.
• Must have experience as a software developer, preferably working in the following languages: .NET, PHP, Java & SQL Server
• Strong system and business analysis experience
• Extensive experience providing presentations to business heads and department heads
• Experience in developing and analyzing project business needs
• Experience in the analysis of process flows, inputs and outputs
• Must be conversant with systems development lifecycle principles
• Must have excellent oral and written English communication skills
• Must possess a positive attitude while operating under pressure, and be an independent problem-solver
• Solid organizational, analytical and planning skills, including attention to detail and multi-tasking
• Strong team player in a high-performance team
• Willing to render up to 20% travel time to different offices throughout the year.