Job closed.
Job Description
The Head of Operations at Asuransi Jiwa Syariah Kitabisa will spearhead the pursuit of operational excellence and continuous improvement initiatives. This role demands a strategic mindset, meticulous attention to detail, and a keen interest in project management and process enhancement, leading a dynamic team to ensure seamless, efficient operations that align with the company’s business objectives.
Key Responsibilities:
- Ensure accurate and timely policy issuance and claim processing.
- Collaborate with various teams to improve operations and the customer experience.
- Monitor performance metrics to identify and address inefficiencies.
- Stay updated on industry trends and regulations to inform decisions.
- Foster a culture of continuous improvement and professional development.
Minimum Qualifications
- 10+ years of leadership experience in life insurance operations.
- Strong understanding of life insurance products, regulations, and industry standards.
- Excellent problem-solving and decision-making skills.
- Proven ability to drive process improvements and achieve operational excellence.
- Bachelor’s degree in Business Administration, Finance, or related field (MBA preferred).
Jobs Summary
- Job Level
- Director / Executive
- Job Category
- General Services
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Jl. Raya Cilandak Kko No.31, RT.14/RW.8, Ragunan, Ps. Minggu
About Kitabisa
What is it like working at Kitabisa?
About us
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.
What we value
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.
Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.