Store Experience Coordinator Gramedia Melawai
Kompas Gramedia
- South Jakarta, IndonesiaJl. Palmerah Selatan No. 22-28. Jakarta, Indonesia, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job Description
- Memastikan pelayanan pelanggan sesuai standar untuk menciptakan pengalaman positif.
- Mengatur jadwal & rotasi kerja tim
- Mengawasi alur kerja harian & memastikan tim memahami tugasnya.
- Menjalin komunikasi, mengumpulkan feedback, dan menyusun laporan kinerja dengan tim
- Berkolaborasi dalam pelaksanaan program relevan yang ada di toko
Minimum Qualifications
- Pengalaman manajerial di retail/toko buku (min. 2-3 tahun)
- Pemahaman terkait produk buku & tren literasi
- Pengalaman dalam pengelolaan inventaris, stok, & anggaran
- Pengalaman dalam rekrutmen & pelatihan staf toko
- Fokus pada pengalaman pelanggan
- Menguasai Canva & Microsoft Office
Required Skills
- Sales and Marketing Knowledge
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Melawai 3 No.12 - 18 3, RT.3/RW.1, Melawai, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12160
About Kompas Gramedia
Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.
Our vision is to enlight all the people in Indonesia with all the knowledge we have.