![Banner Image](https://s3-ap-southeast-1.amazonaws.com/kalibrr-company-assets/images/LKMPJL54Y24ALTWZLUNZ-58074a6d.jpg)
![LeapFroggr Inc.](https://rec-data.kalibrr.com/www.kalibrr.com/logos/LLUAMP6RNEACJPYL343SVJ7W9MA728JZ8ZYGJS52-6295c52e.png)
Customer Success Officer
LeapFroggr Inc.
- Manila, Philippines439, Escolta Street , Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Posted 21 days ago and deadline of application is on 5 Jan
Recruiter was hiring 3 days ago
2025-01-05T16:59:42.791304+00:002026-01-05T16:59:28.005000+00:00Job Description
The job responsibilities include everything related to customer service and happiness.
- Provide superior customer service by understanding customers' needs.
- Answer queries and provide complete and accurate information to help users perform tasks.
- Meeting with clients face to face to do product demos.
- Handling of online product demos to demonstrate the app and holding webinars.
- Updating of internal help articles and documentation.
- Perform other administrative tasks that may be assigned by management.
Why Join Us?
- Experience on-the-job skill development and mentoring program.
- Grow and challenge yourself to join our leadership development program.
- Work in a Company that values an entrepreneurial mindset on the job.
- Feel secure in our above industry compensation package.
- Join an organization that has a high retention rate, where people love where they work.
Minimum Qualifications
- Graduate of any four year course;
- Tech-savvy: Comfortable with using various software and platforms, as well as the ability to learn new tools quickly.
- Problem-solving abilities: The candidate should be able to identify, analyze, and effectively solve customer issues.
- Strong interpersonal skills: The ability to build and maintain positive relationships with customers.
- Excellent command of the English language: The candidate must possess clear and articulate written and spoken English skills, demonstrating the ability to communicate effectively and professionally.
- Prior experience in a customer-facing role: Experience in customer service, sales, or a related field is preferred.
- Strong customer service orientation, assertiveness, and confidence.
- Team player: The ability to work well within a team and contribute to its overall success.
Perks and Benefits
Flexitime
Paid Vacation Leave
Work from Home
Paid Sick Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Regina Building, Escolta Street, Binondo, Manila, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About LeapFroggr Inc.
LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."
Our company culture revolves around excellence, family and community, cooperation and sharing.