Customer Service Representative (CSR) | Quezon City Site
Metacom Business Process Outsourcing Solutions
- Quezon City, PhilippinesQuezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
- Answers phone calls and provide important information/ assistance to clients.
- Checks mail, fax, and internet mail to provide customer assistance.
- Manages computer/online guidelines for the purpose of responding to customer queries.
- Communicates with customers on the phone or using written correspondence to take care of concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer the caller.
Minimum Qualifications
- No work experience is required.
- Computer and Web proficient
- Excellent English language conversation skills
- Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree.
- Willing to deliver the results in Cubao and be designated to changing work schedules
Perks and Benefits
Work from Home
Performance Bonus
Medical / Health Insurance
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Quezon City, Metro Manila, Philippines
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About Metacom Business Process Outsourcing Solutions
Metacom is one of the country’s leading recruitment company. Our success is driven by our people and their commitment to get results by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. We are involved in virtually every facet of the recruitment industry.