Quality Assurance Specialist  

Job Summary:

A Quality Assurance Specialist (Intermediate) is responsible for ensuring that all systems or platforms are working properly and upgraded when necessary. He/she identifies issues, understands its occurrence, and recommends solutions on how to address the issues and prevent it from happening again. S/he makes sure that the final products satisfy the client requirements and meet user expectations.

Essential Duties and Responsibilities:

• Performs specified standards, methods, or procedures to determine product quality or release readiness;
• Identifies program deviance from standards, and suggest modifications to ensure compliance;
• Designs, analyzes and implements the following:
  • Test Plan
  • Test Cases
  • Test Result (Manual Execution and Automation)
    • Regression Test Result
    • Functional
    • Traceability Matrix
    • API Test Result, if required by the project
• Participates in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems;
• Documents software defects, using a bug tracking system, and report defects to the project team;
• Monitors bug resolution efforts and track successes;
• Identifies, analyzes, and documents problems with program function, output, online screen, or content;
• Investigates customer problems referred by the support team;
• Performs initial testing and debugging procedures by reviewing/testing configuration files, logs, or code pieces to determine breakdown source;
• Provides feedback and recommendations to developers on software usability and functionality;
• Provides technical support during software installation or configuration;
• Reviews software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks;
• Performs other related tasks that may be assigned; and
• Participates in the company activities.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or similar field.
• With at least 3-year experience in quality assurance engineering
• Strong knowledge of the software testing life cycle
• Skilled in the following:
  • Design and Execute test case under Testrail Tool
  • Log issues or bug using JIRA Tool
  • API Testing using Postman
  • ISTQB Certified (but not required)
  • Knowledge in Automation Testing using Robot Framework
  • Other Related Tool