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Permata Bank

CS Teller  

Permata Bank

 
  • Central Jakarta, Indonesia
    Central Jakarta, DKI Jakarta, Indonesia
    Central Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Posted 6 days ago and deadline of application is on 30 Dec

Recruiter was hiring 12 hours ago

2025-01-31T03:38:38.680250+00:002025-12-30T17:00:00+00:00

Job Description

a) Assist customers with opening, closing, and managing their bank accounts, including checking, savings, and certificates of deposit.
b) Process transactions for customers, such as deposits, withdrawals, transfers, and loan payments, ensuring accuracy and efficiency.
c) Resolve customer complaints and inquiries regarding account services, fees, and banking policies, providing clear and concise information.
d) Advise customers on bank products and services that meet their financial needs, such as credit cards, loans, and investment options.
e) Implement fraud prevention measures by monitoring accounts for suspicious activity and verifying customer identity during transactions.
f) Educate customers on digital banking services, including online banking, mobile banking apps, and ATM usage, to enhance their banking experience.
g) Coordinate with other bank departments to address and resolve complex customer issues that require specialized attention.
h) Perform routine administrative tasks, such as maintaining and updating customer account records, preparing documentation, and complying with banking regulations

Minimum Qualifications

- Minimum education of D3 (Associate's Degree)
- At least 2 year of experience as a Customer Service/Teller
- Attractive appearance
- Service-oriented mindset
- Good communication skills
- Reliable, able to work independently or in a team
- Ability to speak English or other foreign languages is a plus

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
DKI Jakarta, Indonesia
Industry
Banking / Mortgage
Vacancy
10 openings
Website
https://www.permatabank.com/

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About Permata Bank

After receiving confirmation from the Financial Services Authority (OJK) on 20 January 2021 as a Buku IV Bank, PermataBank is now confirmed as one of the top 10 banking institutions in Indonesia with core capital of more than IDR 30 trillion, serving nearly 4 million customers in 62 cities in Indonesia. In 2004, Standard Chartered Bank and PT Astra International Tbk took over PermataBank and began a massive transformation process within the organization. The combined ownership of these major shareholders increased to 89.01% in 2006. Bangkok Bank Public Limited ("Bangkok Bank") officially became the controlling shareholder of PermataBank on May 2020 after taking over 89.12% of PermataBank's shares from the total number of shares that have been issued and paid up by Standard Chartered Bank and Astra International. Offering innovative banking products and services, PermataBank has 304 branch offices, 2 mobile branches, 942 ATMs with access to more than 100,000 ATMs (VisaPlus, Visa Electron, MasterCard, Alto, ATM Bersama) and millions of ATMs worldwide that are connected to the Visa, Mastercard and Cirrus networks.

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