CS Teller
Permata Bank
- Central Jakarta, IndonesiaCentral Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job Description
a) Assist customers with opening, closing, and managing their bank accounts, including checking, savings, and certificates of deposit.
b) Process transactions for customers, such as deposits, withdrawals, transfers, and loan payments, ensuring accuracy and efficiency.
c) Resolve customer complaints and inquiries regarding account services, fees, and banking policies, providing clear and concise information.
d) Advise customers on bank products and services that meet their financial needs, such as credit cards, loans, and investment options.
e) Implement fraud prevention measures by monitoring accounts for suspicious activity and verifying customer identity during transactions.
f) Educate customers on digital banking services, including online banking, mobile banking apps, and ATM usage, to enhance their banking experience.
g) Coordinate with other bank departments to address and resolve complex customer issues that require specialized attention.
h) Perform routine administrative tasks, such as maintaining and updating customer account records, preparing documentation, and complying with banking regulations
Minimum Qualifications
- Minimum education of D3 (Associate's Degree)
- At least 2 year of experience as a Customer Service/Teller
- Attractive appearance
- Service-oriented mindset
- Good communication skills
- Reliable, able to work independently or in a team
- Ability to speak English or other foreign languages is a plus
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- DKI Jakarta, Indonesia