Sales Manager  

Marketing & Sales

1. Create and execute a strategic marketing plan that expands customer base and extends global reach.
2. Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships.
3. Manage month-end and year-end close marketing plans.
4. Developing standards presentations, marketing support materials alongside immediate superior.
5. Handling customer data responsibly and ensuring our customers' privacy as per data privacy law.
6. Attending meetings, marketing events and training to keep abreast of the latest developments.
7. Monitor competitors' products or services and create selling strategies for own products or services.
8. Handles, build and liaise with partners and brokers and maintains safekeeping of agreements and database.

Client Services

• Conducts daily client services to maintain service level agreements and support day to day operations.
• Handles concerns and issues from existing clients assigned in each centres.
• Record keeping of service agreements and other client-related documents.
• Ensure customer satisfaction is well taken care of and that service level agreements are met.

• Bachelor's degree in Marketing, Business Administration, or a related field. An advanced degree is a plus.

• With at least 5 years of experience with Sales, Hospitality, Customers Service or Account Management preferable with prior leadership in hospitality.

• Solid background with Project and Time Management

• Exceptional Level of Commitment towards Customer Experience

• Proficient Oral and Communication Skills