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New Accounts Officer Bulacan
Security Bank
- Bocaue, PhilippinesBocaue, Bulacan, PhilippinesBocaueBulacanPhilippinesPhilippines
- Full timeFULL_TIME
Posted 2 months ago and deadline of application is on 30 Dec
Recruiter was hiring a day ago
2024-07-22T11:47:21.835901+00:002024-12-30T16:00:00+00:00Job Description
The Role
As a Customer Advisor - New Accounts Officer, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank.
How you'll contribute
- Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank
- Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank
- Manages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction
- Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank
- Acts as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank
Minimum Qualifications
What we’re looking for
- Graduate of any Bachelor's Degree course
- With at least 3 years of combined sales and operations experience in branch banking, preferably handling new account transactions.
- Must have good interpersonal skills, negotiation skills, and a strong customer service orientation
- Has an in-depth understanding of the regulatory, quality control, and risk management framework
Perks and Benefits
Mobile Phone Discount
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Housing
Life Insurance
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Child Care Benefits
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Persuasion and Negotiation
- Salesforce
- Sales and Marketing Knowledge
- Customer Service
- Communication Skills
- Closing Sales
Preferred Courses
- Business Administration
- Financial Management
- Commerce [Business Management]
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Bocaue, Bulacan, Philippines
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About Security Bank
Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.
We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBankingcareer with us today.
For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/