TTEC Customer Care Management Philippines, Inc.
TTEC Customer Care Management Philippines, Inc.

Customer Service Representative | Travel Campaign | Onsite | Sta. Rosa Laguna  

TTEC Customer Care Management Philippines, Inc.

 
  • Santa Rosa, Philippines
    Santa Rosa, CALABARZON, Philippines
    Santa Rosa
    CALABARZON
    Philippines
    Philippines
  • ₱18,000.00 - ₱21,000.00 / month
    PHP
    18000
    21000
    18000
    MONTH
  • Full timeFULL_TIME

Expired 9 months ago

2023-06-23T16:00:00+00:00
Job closed.

Job Description

Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Customer Service Representative at Santa Rosa, Laguna, you’ll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. 

What You’ll be Doing 

Do you have a passion for technology and helping others?

  • In this role, you’ll work to resolve technical requests or complex calls from customers. 
  • Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   

During a Typical Day, You’ll 

  • Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat 
  • Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services 
  • Open and maintain customer accounts and information 
  • Resolve technical issues with patience and understanding 
  • Positively participate in company events, team activities, and continuous learning 

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Minimum Qualifications

What You Bring to the Role 

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer experience
  • Candidates should be willing to work within Santa Rosa, Laguna

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Life InsuranceLife Insurance

Required Skills

  • Customer Service

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Always
Office Address
Santa Rosa, CALABARZON, Philippines
Industry
Business Process Outsourcing
Vacancy
50 openings
Website
https://ttecjobs.com/

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About TTEC Customer Care Management Philippines, Inc.

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day. While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back. We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

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