Billing Supervisor
Tendo by Tonik
- Pasig, Philippines25th St, Fort Bonifacio, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 30 Jan
Recruiter was hiring a day ago
2024-12-23T03:43:51.770588+00:002025-01-30T16:00:00+00:00Job Description
- Lead and supervise the Finance Operations team - provide guidance, support, and mentorship to ensure team members meet performance goals and objectives.
- Review and approve statements of accounts prepared by billing associates to ensure accuracy and compliance with company policies and procedures.
- Monitor and ensure the timely and accurate processing of loan and salary deduction transactions.
- Address and resolve billing concerns escalated by Client Success Managers/Account Managers in a timely and professional manner.
- Investigate and resolve discrepancies or issues related to billing, collaborating with internal teams as necessary.
- Oversee the issuance of acknowledgment receipts for payments received from clients - ensuring proper documentation and record-keeping.
- Maintain accurate records of statements of accounts, acknowledgment receipts, and billing information details for all employer partners.
- Collaborate with Client Success Managers/Account Managers to ensure a positive client experience throughout the billing process.
- Work closely with various internal teams to address client needs and resolve issues promptly.
- Provide insights and suggestions for process improvement and optimization
Minimum Qualifications
- Bachelor’s degree in Business Administration, Finance, Operations Management or related field.
- At least three (3) years of professional experience in billing management (Accounts Receivables preferred), finance operations or a related field.
- At least two (2) years experience in team supervision/management.
- Strong communication and interpersonal skills.
- Proficiency at using Microsoft Excel and Google Suite.
- Knowledge of financial products and services.
- Adept at multitasking and possesses strong attention to detail, and organizational skills
- Self-starter, able to learn using new tools quickly and work in a fast-evolving environment.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Estancia, Meralco Ave, 1600 Pasig, Philippines
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About Tendo by Tonik
Tendo by Tonik provides payroll enabled financial services to companies in the Philippines. We are a one stop shop for the employees financial needs offering BNPL, installment loans, Personal Finance Management Tools, insurance and savings. We create great financial products through technology and operational excellence.
We are a dynamically growing Fin-Tech startup with global offices in Manila, Warsaw and Toronto. At Tendo, we’re building a diverse workplace with inclusive culture and assembling a wonderful team of people passionate about fintech, technology and creativity.