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Account Manager
Wide-out Workforces Inc.
- Makati, PhilippinesUnit 2802 28th Floor Pacific Star Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
- Act as the primary customer interface that is responsible for the development of business and relationships with the clients’ senior management and lead day-to-day management and optimization of campaigns pertaining to these clients.
- Represents Single Point of Contact for the clients. Identifies opportunities and works with the department head to grow the clients’ business; manage clients’ needs and sees to it that they are met. She should proactively resolve concerns.
- Act as liaison within Wide-out for all client concerns. Review and propose systems and policies and implement programs appropriate for the Wide-Out staff assigned to those clients.
- Work closely with the operations team to ensure adherence of agreed SLAs and success metrics with the client(s).
- Work closely with the operations team to review and analyze overall service level results to determine and recommend changes and/or solutions to improve quality, reduce cost and enhance service delivery.
- Analyze pricing-delivery, accuracy and thorough understanding of any issues surrounding invoices. She shall be responsible for accurately billing and collecting from the client within the acceptable time frame approved by the Board.
- Work with the department head to develop, issue and secure approval of MSA’s, SOW’s and any and all other pertinent documents and contracts.
- Develop annual projections and forecasts across client businesses, and help manage the revenue of each line of business. Initiate and facilitate Quarterly Business Review
- Work closely with the department head to regularly develop product and service proposals both for potential clients and proactively.
Minimum Qualifications
- Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Marketing, Commerce and equivalent
- At least 5 years of working experience in the related field is required for this position
- Outstanding written and oral communication and presentation skills
- Superior business and negotiation skills
- Ability and willingness to travel
- Willing to work on a night shift
Perks and Benefits
Work from Home
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Unit 2802 28th Floor Pacific Star Building
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About Wide-out Workforces Inc.
Since 2005, WIDEOUT AQA has been the human side of the technology powering MarTech.
We’ve designed bespoke programs for enterprise companies such as GOOGLE, VSP + ZETA Global; supercharging their marketing teams + partners by plugging into our existing infrastructure + leveraging our distributed teams.
Our core services include Creative Development, Ad Operations, Ad Production + Video Editing.
Schedule a call with one of our Solution Consultants to see how we can help you today