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Key Accounts Business Operations Manager
AP Cargo Logistic Network Corporation
- Pasay, Philippines124, Domestic Rd, Barangay 201, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Lowongan dipasang 7 days ago dan batas waktu lamaran adalah 25 Mar
Rekruter terakhir aktif 18 hours ago
2025-02-25T08:21:45.824568+00:002025-03-25T16:00:00+00:00Deskripsi Pekerjaan
- Manages end to end operations of assigned key accounts
- Acquires and ensures full understanding of the key accounts operations.
- Ensures KPI’s and SLA’s are understood, cascaded and achieved.
- Maintains in-depth knowledge of the company’s services, structure and resources that can be tapped to ensure compliance to customers’ requirements.
- Undertakes internal market research on assigned key and identifies growth opportunities,
- Develops and establishes policies and procedures that increase operational effectiveness.
- Sets the revenue target for each Key Accounts aligned with the approved AOP – and ensures achievement.
- Oversees and manages the overall expense and purchases of the department
- Develops presentation materials for business reviews and updates/accomplishes the action items as required
- Establishes dashboard/scorecard/performance indicators of and conduct periodic appraisal.
- Provides directions, leadership and coaching to supervisors and staff.
- Communicates all Management directives and department goals to team members
- Produces quality outputs and satisfy service level agreements with internal and external customers
- Adheres to the company rules/regulations, policies, code of conduct/employee handbook, standard operating procedures, work instructions and protocols on Good Warehousing Practice (GWP), Good Transport Practice (GTP), service quality, safety, security, business continuity, etc. and ensures that the whole team does the same.
- Assist in BD efforts for new key accounts
- Prepares all documentation requirements for request for proposals (RFPs) of potential key actions
- Undertakes projects that relate to key accounts managements
- Daily monitoring of operations to ensure attainment of KPI’s/SLA’s
- Set up and monitor project from initiation, execution, and billing.
- Supports Planning department for determining cost-effective means of transporting various types of products and equipment considering the delivery requirements.
- Analyzes routes and means of transportation, negotiate fees, and coordinate with the Operation Department.
- Takes on other projects related to operations that may be assigned by the customers
- Ensures costs are managed and profitability is achieved and maintained
- Examines key clients and rates and translates the information into cost reports to present to management.
- Leads RFI/RFQ preparations and negotiates rates.
- Perform profit and cost analysis for various accounts
- Ensures billings are done on time and collection efficiencies are achieved
Kualifikasi Minimum
- Bachelor's degree in Operations, Business, or a related field and 4+ years' experience in Operations, Strategic relationship management skills and experience.
- Strategic Thinking
- Adaptability
- Strong communication and presentation skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- 124 Durian Park, Domestic Road, Pasay City
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Tentang AP Cargo Logistic Network Corporation
AP Cargo Logistic Network Corp. is a fast growing freight-forwarding company with branches nationwide. Among its major clients are Avon, Davies paint, and Brother's Burger. With our constant growth and expansion nationwide, we are looking for aspiring individuals that will be part or our company across the country.
AP Cargo has evolved over the years as the trusted brand for land, air, and sea transport industry. Developed and nurtured by the AP Group of Companies, which took its root in transporting interisland marine products. We are highly trained to transport lead time and temperature sensitive cargoes. The AP Group of Companies has assimilated in its core values the true meaning of providing exceptional service with the sense of urgency and dedication. Its arrays from various of products move through truck or air-freight. From marine products expanded to newspapers, beauty products and other general cargoes that requires special attention and handling. Twenty nine years since its inception, AP Group of Companies continues to exist meaningfully as it strives to make a difference in the logistics performance to its customers nationwide. AP Cargo delivers — whenever the customer wants to, wherever the customer plans to, and however the customer wishes to — with AP Cargo’s way of exceeding expectations and providing dedicated and committed service. We deliver personalized and flexible techniques in managing and delivering results for our customer satisfaction.
Our Mision
To consistently exceed customer expectations focused on delivering exceptional service and value with the right mind-set, attitude, and hear of an engaged organization.
Our Vision
To be the preferred domestic logistics provider focused on addressing the customer’s unique
distribution requirements.
On People
We develop inspired, committed, and loyal employees as they truly understand the meaning of customer-focused service. Service is what keeps our business. Our employees are truly engaged and can deliver exceptional and extraordinary service.
On Service
We believe in our capability to deliver with the sense of service and true urgency. We take responsibility in making the difference. We value our customer’s business as it provides the true value to our business.