Sales Operations Manager | Remote  

Role Overview
We are seeking a dynamic and results-driven Sales Operations Manager to lead our early-stage SaaS sales team. As a player-coach, you will manage a diverse group of salespeople, guiding them to advance leads beyond the demo stage to initial closes and fostering long-term partnerships with our partners. Your leadership will be crucial in driving the team's success and achieving our ambitious growth targets.

Key Responsibilities

• Lead and Coach: Manage, mentor, and develop a remote sales team of various experience levels, fostering a collaborative and high-performance culture.
• Drive Results: Implement strategies and processes to advance leads from demo stages to first closes, ensuring the team meets and exceeds sales targets.
• Pipeline Management: Oversee and optimize the sales pipeline, ensuring timely and effective progression of leads and opportunities.
• Performance Monitoring: Track and analyze sales metrics to identify areas for improvement and implement corrective actions.
• Sales Training: Develop and deliver training programs to enhance the team's skills in lead conversion, closing deals, and building lasting partnerships.
• Collaboration: Facilitate strong collaboration within the sales team and across other departments to ensure alignment and support for sales initiatives.
• Customer Relationships: Build and maintain strong relationships with potential partners and end-users, ensuring a high level of satisfaction and long-term engagement.
• Market Insights: Stay updated on industry trends, competitive landscape, and customer needs to inform sales strategies and product positioning.

Qualifications:

• Proven experience in sales management, preferably in a SaaS or technology environment.
• Excellent oral and written English skills.
• Strong understanding of sales processes and methodologies.
• Demonstrated ability to close deals and assist the sales team in closing business.
• Excellent leadership and organizational skills.
• Ability to analyze sales data and metrics.
• Effective communication and interpersonal skills.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales tools.
• Ability to work independently and manage remote teams.

Education and Experience:

• Bachelor's degree in Business Administration, Marketing, Sales or a related field.
• 5+ years of experience in sales operations, sales management, or a related role, preferably within the technology or SaaS industry.

Skills and Competencies:

• Strong analytical skills and the ability to interpret complex sales data to drive decision-making.
• Proficiency with CRM software (e.g., Salesforce) and other sales management tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with remote teams.
• Advanced Excel skills and experience with data analysis and reporting.
• Knowledge of sales methodologies and best practices.
• Ability to develop and implement sales processes and strategies.

Technical Proficiency:

• Experience with sales automation and analytics tools.
• Familiarity with cloud-based platforms and remote management solutions.
• Basic understanding of IP technology, video surveillance systems and access control

Leadership and Management:

• Proven ability to lead and motivate a sales team, driving performance and achieving targets.
• Experience in developing and delivering sales training programs.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.

Personal Attributes:

• Self-motivated and results-oriented, with a proactive approach to problem-solving.
• Adaptable and comfortable working remotely in a fast-paced, dynamic environment.
• High level of integrity and professionalism.

Additional Requirements:

• Ability to work remotely and manage a distributed team effectively.
• Willingness to travel as needed for meetings, conferences, maybe once a year.