Construction Quality Manager  

Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement and Construction (EPC) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

The Construction Quality Manager (CQM) will be responsible for working full-time with the project team overseeing quality assurance and quality control processes throughout the construction period. Working collaboratively with our project team, you will ensure that our day-to-day execution on site adheres to our processes and project parameters and ensure conformance, meeting the highest standards of performance, functionality, and safety.

• Bachelor’s degree in construction project management, architecture, engineering, quality management, or related fields, AND 5+ years related experience on data center projects OR equivalent experience in similar type of industry.
• Relevant experience in Construction and/or Commissioning, including relevant certifications. We encourage individuals from diverse educational backgrounds to apply.
• Technical mastery or knowledge of continuous/process improvement methodologies such as DMAIC (Define, Measure, Analyze, Improve, and Control), Lean, DFSS/process design, process management and change management.
• Certifications in quality control and testing are preferred; like CQM certificate from US Army Core of Engineers, OSHA (Occupational Safety and Health Administration) 30.
• Familiarity with construction technology, such as Building Information Modeling (BIM), other construction management software, and infrastructure components.
• Knowledge of the FMEA, MSA process, 8D or other structured problem-solving methodology.
• COPQ analysis and ISO 9000 experience. ASQ certification CQM, CQE or CQA.
• Experience in managing a structured quality management system.

Experience and hard/soft skills:

• Experience: A minimum of 5-15 years of experience in Building construction with experience in MEP (mechanical, electrical, and plumbing) and CSA (civil/structural/architectural), construction quality manager, commissioning expertise, quality control testing, preferably in data center construction or industrial construction reliant on specific installation practices and adherence.
• Technical Skills: Proficient in using Microsoft 360 Suite, BIM (building information modeling), Bluebeam, and construction software tools as needed. Proficient in using data analytics and internal reporting tools, such as PowerBI and other statistical inference tools.
• Analytical mindset: Strong analytical and problem-solving skills with the ability to interpret complex data and identify trends.
• Detail-oriented: Meticulous attention to specification and governing standards detail and installation compliance with a commitment to delivering high-quality results. This includes auditing contractor certifications.
• Communication: Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders, promoting open and inclusive communication.
• Team player: Demonstrated ability to and appreciation for working collaboratively in a fast-paced and dynamic environment to meet schedule.
• Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously.
• Quality mindset: A strong passion for maintaining accountability and adherence to project quality standards and specifications. Plan, Do, Check, Act.