Banner Image
Shopee

Driver Care: Learning & Development (ShopeeFood)  

Shopee

 
  • South Jakarta, Indonesia
    26, Pacific Century Place SCBD Lot 10, Jl. Jendral Sudirman Kav 52-53, Jakarta 12190, Indonesia, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • KontrakCONTRACTOR

Berakhir 3 years ago

2022-05-09T17:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

  • Supervise the work of Driver Care team to ensure adherence to quality standards, deadlines, and proper procedures
  • Document processes and FAQs, and work on continuous improvement
  • Achieve qualitative, monitoring & scoring goals as established
  • Provide reports related to the quality score of all agents on an ongoing basis (daily, weekly, monthly)
  • Provide training for Agent to Improve quality and performance
  • Assist operational monitoring in all regions

Kualifikasi Minimum

  • Min. Diploma Degree
  • Min. 1-2 years experience as QA or Team Lead within CS Area
  • Strong communication skills
  • Good team player, positive attitude, eagerness to learn
  • Strong analytical & problem solving skill
  • Can operate MS Office / Google Docs

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Education and Training
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Sometimes
Alamat Kantor
26, Pacific Century Place SCBD Lot 10, Jl. Jendral Sudirman Kav 52-53, Jakarta 12190, Indonesia, South Jakarta, DKI Jakarta, Indonesia
Industri
E-Commerce
Lowongan
1 lowongan dibuka
Situs
https://shopee.co.id/

Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.

Tentang Shopee

Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities. Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce. Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.

Kandidat juga melamar untuk

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: