Valor Global Philippines

Valor Global is a leader in providing world class Service Desk and IT Managed Services to clients around the world. Our advanced infrastructure spans across the U.S., Costa Rica and the Philippines, and includes state-of-the-art, mirrored data centers in both Phoenix, Arizona and Los Angeles, California. Valor Global specializes in providing complex IT support based on the ITIL standards with an emphasis on responsive and flexible service models. Headquartered in Scottsdale, Arizona with customer support centers throughout the world, we deliver cost effective, robust 24/7 onshore and offshore support models. Our global reach extends from multiple U.S. locations to Costa Rica and the Philippines, giving customers the flexibility, scalability and freedom they need to source service operations in the best way to support their business objectives. That means your customer support can truly be world-class, cost-effective and around the clock. Customer Care Solutions Valor Global provides the highest level of Customer Care – helping you improve your customer satisfaction and build loyalty. We custom tailor our Customer Care services to align with your brand, goals, and corporate culture to deliver a consistent, high-quality program. Our services include:  Sales Support – inbound sales including cross-sell & up-sell  Administrative Support – billing, value-add services, service order processing, workforce dispatch, claims  Process Optimization – including self-help and live chat