Sr. Relationship Manager
AyalaLand Premier Inc.
- Makati, Philippines2F, Ayala Ave, Bel-Air, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
2024-05-25T03:33:16.417843+00:00
Job closed.
Job Description
- Senior Relationship Managers who will be assigned to build, manage and improve relationships with ALP’s Premier Circle clients.
- They will be the single point of contact of these clients for any inquiry, request or concern post-sale, and ensure timely resolutions.
- Aside from resolving customer issues, their responsibilities will include regular social calls to clients to strengthen rapport and brand loyalty.
- They will be closely collaborating with all ALP Project Teams to find solutions to client issues.
- These managers will also work with ALP’s Customer Experience Division (CXD) in the execution of its Premier Circle-focused initiatives and will build up our personal customer information database.
Minimum Qualifications
- Must have held a senior position in a frontliner post for 3 years or more (i.e. hospitality, sales, preferred banking, airlines)
- Excellent oral and written communication skills
- Ability to lead and work within a team
- Excellent conflict resolution and interpersonal skills
- Exceptional organizational and analytical skills
- Excellent presentation and negotiation skills
- Strategic thinker
- Strong work ethic
- Preferably fluent or can speak/understand Mandarin or Fukien
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Ayala Ave, Bel-Air
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About AyalaLand Premier Inc.
Carrying Ayala Land’s pioneering legacy in creating master-planned estates, Ayala Land Premier creates distinctive living experiences with a diverse portfolio of high-rise condominiums, suburban communities, premium-grade offices, and leisure developments that nurture what we value the most.