EDGE Tutor International
EDGE Tutor International

Senior Account Manager  

EDGE Tutor International

 
  • Makati, Philippines
    UB, Makati, Metro Manila, Paseo de Roxas, San Lorenzo, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired 3 days ago

2024-05-16T16:00:00+00:00
Job closed.

Job Description

Responsibilities

  • Build enduring client relationships and nurture long-term partnerships.
  • Thoroughly analyze and comprehend client needs.
  • Lead support, training and recruitment teams to delight the client.
  • Conduct regular client meetings to gather feedback and ensure satisfaction.
  • Achieve or surpass revenue and gross margin targets.
  • Address client inquiries and concerns promptly and professionally.
  • Generate detailed performance reports for clients and internal stakeholders.
  • Ensure accuracy and timeliness in invoice processing.
  • Optimize teacher allocation to enhance efficiency and effectiveness.
  • Manage operational costs of the account.
  • Develop and implement strategies for teacher retention and engagement.
  • Assess and vet teachers prior to their assignment to the account.
  • Enforce rules and policies to maintain high standards of quality and attendance.
  • Ensure consistent lesson volume to meet client expectations.
  • Scale the number of teachers in accordance with client demand.
  • Stay informed about market trends and clients need to anticipate challenges.

Benefits and Perks

  • Base salary of $804 USD per month (Php 44,897)
  • Work-from-home flexibility.
  • Enjoy 30 vacation days per year.
  • Receive a 13th-month pay bonus.
  • Benefit from healthcare coverage of up to 200k for you and your loved ones.
  • Earn quarterly performance incentives.
  • Join us for an annual company retreat.

Minimum Qualifications

The Role

Become an Account Manager at EDGE Tutor International and help shape our outstanding team.

What We’re Looking For

Results-Driven: You work hard to get things done, no matter the obstacles.

Self-Aware: You know your strengths and weaknesses and can estimate how long tasks will take.

Shows Empathy: You treat everyone with respect and kindness, while also enforcing rules fairly.

Strong Communicator: You explain things clearly and quickly, and you're good at getting your point across.

Controls Emotions: You stay calm and focused, even when dealing with tough situations.

Speaks Up: You give feedback often and push for positive changes.

Manages Time Well: You keep track of your tasks and give updates clearly.

Data-Oriented: You keep good records and understand how to measure success.

Responsive to Clients: You communicate well with clients, responding quickly and accurately.

Leads the Team: You can bring the team together and make sure everyone does their best work.

Good at Reading Team Behavior: You can tell when things are changing with the team and make sure it stays reliable.

Good Judge of Character: You're good at figuring out what kind of person someone is and whether they can be trusted.

You're the Perfect Fit if You Have:

Proven track record in account management or sales

Demonstrated success in achieving revenue targets.

Experience with international clients in BPO or outsourcing model

Experience in building and leading high-performing teams.

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Transportation AllowancesTransportation Allowances
  • Work from HomeWork from Home
  • Performance BonusPerformance Bonus
  • Medical / Health InsuranceMedical / Health Insurance

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Education and Training
Educational Requirement
Bachelor's degree graduate
0
Office Address
Paseo de Roxas, San Lorenzo
Industry
Education Management
Vacancy
1 opening
Website
https://www.edgetutor.co/about

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About EDGE Tutor International

Edge Tutor is an innovative platform that offers comprehensive tutor support solutions. It provides rewarding learning experiences by sourcing, screening, training, and retaining highly qualified tutors. The platform was founded in 2022 by Harvard alumnus Henry Motte-Muñoz and initially operated under Edukasyon.ph, the leading EdTech platform in the Philippines with over 10 million visitors. In 2023, Edge Tutor spun out of Edukasyon.ph to focus entirely on its mission of offering an exceptional online tutoring service. The team at Edge Tutor comprises industry experts with decades of experience working with some of the world's most prominent online tutoring companies, such as Education First, VIPKID, 51Talk, and AllRight. Moreover, the team members hold qualifications and training from distinguished institutions such as Cambridge University and Trinity College London.

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