International Freight Forwarding Manager
Inteluck Corporation
- Makati, Philippines107 Aguirre Bldg., Valero Access Rd 3, Bel-Air, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- Manage daily freight forwarding activities of the company to include all sea, air, road operations import/export process and warehousing.
- Handling operations, daily follow up with Carrier/Agents for shipments arrival date.
- Follow up shipping instructions and coordinate shipments with Customers.
- Prepare shipping instructions and coordinate shipments with shipping lines.
- Maintaining the accuracy of invoices, bills of lading, shipping statements, and the achievement of KPIs
- Able to deal with shippers/consignees requirements
- Able to deal with truckers and customs clearance brokers
- Able to deal with agents worldwide
- Explore new fields of business development
- Maintaining good relations with shipping Lines and clients
- Develops people to their highest potential through necessary training and performance management
- Responsible for ensuring cross training for all positions is complete and documented
- Maintaining customers focus on all times and answers to customers’ inquiries using the standards guidelines
- Able to take ownership of complaint and queries and proactively following through to resolutions
Minimum Qualifications
- Must possess Bachelor's/College Degree in any course
- Has more than 8 years’ experience in the business-related work experience specifically in the import and export business / trucking and deliveries
- Prior experience in big global freight forwarding companies
- Knowledgeable in the IMPEX process, prioritize the ones with is familiar with global forwarding process
- Knowledgeable in local regulations
- Good coordination in forwarders and brokers.
- With ability to deal with client or must be client-oriented
- Has experience in sales or customer service
- Has experience in business development
- Strong experience and knowledge on all modes of delivery such as trucking, airline, shipping
- Managerial skills, problem-solving, Leadership, Customer Service, Planning & Organizing, Negotiation skills.
- Excellent computer skills, advanced office applications and other computer softwares
- Excellent English skills or communication skills is a plus
- Experienced with handling general cargo shipments and all related issues
- Have the ability to handle issues with any partner in this business (shipping line, cargo owners, brokers and involved authority).
- Ability to find new clients and have the skills to communicate with them.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Supply Chain
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Aguirre Street, Legaspi Village, Makati City
About Inteluck Corporation
Inteluck provides data-driven end to end logistics services to enterprises in Southeast Asia. The core of Inteluck is to maximize logistics efficiency by leveraging technology and data and creating value for both customers and vendors.
Inteluck supports a variety of logistics platform services, including domestic FTL (full truckload) transportation, warehouse management, freight forwarding, cross border transportation and other bespoke supply chain services.
Headquartered in Singapore and operates in other Southeast Asian countries including the Philippines and Thailand, with offices in China and other regions.
Inteluck’s mission is to build the most efficient logistics world by connecting talented and responsible people driven by the data and technology.