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Senior IT Support Staff
QwertyWorks
- Manila, PhilippinesMarcos Highway, Marikina, NCR, Philippines, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 months ago
2023-12-30T16:00:00+00:00Job Description
- Analyzing workflow, access permissions, information, and security requirements; and designing a system infrastructure around these.
- Establishing a system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; to define system and operational policies and procedures. The latter also includes monitoring team adherence to above above-mentioned policies and procedures.
- Maintaining system performance by performing system monitoring and analysis, and performance tuning regularly.
- Troubleshooting system hardware, software, networks, and operating and system management systems when the system requires it.
- Securing the system by developing access levels, and by monitoring, controlling, and evaluating the system. Establishing and testing disaster recovery policies and procedures; generating complete file back-ups, to maintain and complete the necessary documentation and make sure that information gleaned is distributed to IT team members.
- Preparing and monitoring hardware, accessories, and peripherals inventory and assessing the devices or accessories needed.
- Maintaining proper working order for e-mail and CCTV systems.
- Keeping the usernames and passwords and other related information confidential.
- Responsible for gathering requirements, installation, configuration, and testing of backup.
- Monitor backup jobs across multiple platforms.
- Perform routine disaster recovery scenarios.
- Maintain backup policies and standards.
- Troubleshoot performance problems and propose solutions.
- Maintain all equipment for the backup environment including servers, disk, and tape storage devices, emails, PST, and Gmail backup.
- Create and maintain documentation.
- Some tasks of a Facility Personnel.
Minimum Qualifications
- Minimum Qualifications and Experience
- Strong analytical and planning skills;
- Good communication skills;
- Excellent problem-solving skills;
- Can work with little supervision;
- Can work smart and productively;
- Can learn fast and can adapt easily;
- Team player;
- Proactive, organized, and professional.
- The Applicants must be willing to work in Marikina/Antipolo area (along Marcos Hi-way) and willing to work in any assigned shift.
Perks and Benefits
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Other
Highlights:
- Company-sponsored trips and fun engagement activities
- Free parking and unlimited coffee; inside-office meal subsidy
- Inclusive and diverse work environment
Required Skills
- Network Administration
- Computer Networking
- SERVER Administration
- Computer maintenance
- Computer Hardware Troubleshooting
- Computer System Administration
- Database System Administration (DBA)
Preferred Courses
- Computer Science
- Information Technology
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Marcos Highway, Marikina, NCR, Philippines, Manila, Metro Manila, Philippines
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About QwertyWorks
In a world that gets even smaller and more interconnected, all kinds of products and services enter new markets every day, making it a fundamental challenge for producers and consumers to understand and be understood. Better communication means better access to more choices, thus better lives.
QwertyWorks believes that no machine can ever connect people better than human linguists who can capture original content, context and tone and convey it into the ever-evolving local language.
In 2001, we filled the need to help develop the industry of localization in the Philippines by establishing Touchbase, our team that specializes in Philippine languages. Years of Continuous Improvement enabled us to sustain the "Quality in Quantity” balance and pursue excellence in every project we handle.
Today, QwertyWorks is composed of both Touchbase and TeamGlocal—our international language department—allowing us to connect producers with consumers speaking over 60 languages in 75 country-markets around the globe.
Our track record spans diverse industries including Information Technology, Law, Health, Marketing/Advertising, and Entertainment having rendered not just translation but also quality assurance, transcription, subtitling, bug fixing, user acceptance testing, and market research.